In-Person Visitation

In-person visitation at the Lauderdale County Detention Center is limited to attorneys and their authorized staff. Representatives from approved Alcohol and Drug Rehabilitation Centers may also be granted in-person visitation for assessment purposes, but only with prior approval from the Director of Corrections.

No other contact visits are permitted unless specifically authorized by the Director. These rare face-to-face visits are typically reserved for exceptional circumstances such as death notifications or emergencies. All requests for special visitation will be reviewed and approved on a case-by-case basis and must demonstrate a valid or emergency need.

Video Visitation and Phone Calls

The Lauderdale County Detention Center uses non-contact video visitation through inmate-issued tablets. This service is provided by ViaPath Communications and is available at a rate of $0.25 per minute.

There are two main options for video visitation and phone calls:

Option 1: Visitor-Funded Account

  • Visitors can create an online account by visiting https://web.connectnetwork.com.
  • Click on “CREATE ACCOUNT” and follow the step-by-step instructions.
  • Once the account is set up, you may schedule and conduct video visits using your computer, smartphone, or tablet.
  • Important: Funds deposited through this method are only available for the visitor who created the account. The inmate will only be able to call or video visit that individual, and cannot use those funds to contact anyone else.

Option 2: Inmate-Funded Account (Depositing Money on Inmate’s Books)

Inmates can use their personal funds to initiate calls or video visits with any approved contact. To deposit money directly to an inmate’s account:

  • Kiosk: Visit the kiosk located in the lobby of the Detention Center. It accepts cash and debit cards.
  • Mail: Send a money order to:Lauderdale County Detention Center
    563 South Seminary Street
    Florence, AL 35630Be sure to include the inmate’s full name on the memo line.
  • Online: Visit https://team3.inmatecanteen.com/#/ to deposit funds directly to the inmate’s books.

Text Messages and Photo Messaging

Visitors can send text messages and pictures to inmates by setting up an account through https://gettingout.com.

  • Once registered, you will be able to send messages and photos directly to the inmate.
  • Please note: If you choose this option, the inmate will only be able to communicate with you through this service. They will not be able to use this account to message other individuals.